Digital Strategy

An evaluation of existing and emerging technologies to determine their suitability, relevance, and impact on the digital strategy. This involves assessing the technological landscape and identifying opportunities for innovation.

The visual representation and documentation of key business processes, workflows, and interactions, providing a blueprint for the digital strategy implementation and guiding the integration of technology into organisational processes.

A strategic plan outlining the stages, milestones, and initiatives for introducing innovation within the digital strategy. Innovation roadmaps guide the implementation of new technologies and processes to achieve organisational objectives.

The systematic development of a comprehensive plan outlining the objectives, actions, and timelines for the digital strategy. Strategy planning provides a roadmap for implementation and achievement of organisational goals.

The use of technology to automate repetitive tasks and workflows within business processes. Process automation enhances efficiency, reduces errors, and contributes to the overall effectiveness of the digital strategy.

The seamless combination and analysis of data from various sources to provide a unified view. Data integration within the digital strategy ensures that information is accessible, accurate, and valuable for decision-making.

The identification, assessment, and management of potential risks that may impact the successful execution of the digital strategy. Risk mitigation strategies aim to minimise the negative impact on objectives.

An evaluation of the financial resources required for implementing the digital strategy. Cost assessment considers budgetary constraints and ensures efficient allocation of resources to achieve strategic objectives.

Identification and evaluation of potential weaknesses or vulnerabilities in the technology infrastructure that could be exploited, compromising the confidentiality, integrity, or availability of data and systems.

Ensuring the accuracy, consistency, and reliability of data across systems and platforms, while also assessing compliance with relevant data protection regulations and industry standards.

An assessment of the extent to which the technology systems and processes adhere to relevant laws, regulations, and industry standards, ensuring legal and ethical practices.

Evaluation of accumulated technical inefficiencies, outdated systems, or shortcuts that may impede innovation and hinder the overall performance of the technology landscape.

Visualisation and documentation of dependencies between different components, systems, or services within the technology ecosystem. Dependency mapping helps identify potential points of failure and streamline operations.

Evaluation of mechanisms in place for regular data backups and the ability to recover systems and data in the event of a disaster or system failure, ensuring business continuity and minimising downtime.

Assessment of the utilisation, scalability, security, costs, and efficiency of cloud-based services and infrastructure, considering the alignment of cloud solutions with organisational goals and requirements.

Evaluation of the integration and collaboration between development (Dev) and operations (Ops) teams, ensuring streamlined and automated processes for continuous delivery, integration, and deployment of software.

Assessment of the methodologies, coding standards, and development practices employed within the technology teams. This includes evaluating the efficiency, scalability, and maintainability of software development processes.

The process of creating visual representations and models that illustrate the flow, structure, and relationships of data within an organisation. This aids in understanding and optimising data architecture.

The methodical management of an organisation's critical data (master data) to ensure consistency, accuracy, and uniformity across various applications and business units, promoting a single, accurate view of essential business entities.

Establishing policies, procedures, and controls to ensure data quality, integrity, and compliance with relevant regulations, industry standards, and internal governance frameworks.

The systematic evaluation of the accuracy, completeness, consistency, and reliability of data. Data quality assessments identify and rectify issues that may impact the reliability of information.

The process of transferring data from one system or storage location to another, ensuring the seamless transition of data while maintaining its integrity, accuracy, and consistency.

Specification and documentation of the various endpoints where data is collected, stored, processed, or accessed within the organisation. Clear endpoints definitions facilitate efficient data management.

The defined criteria, rules, or specifications that dictate how data is processed, transformed, and utilised within different systems or stages of the data lifecycle.

The mechanisms and protocols employed to verify and confirm the identity of individuals or systems accessing and manipulating data, safeguarding against unauthorised access.

The seamless connection and interaction between different software applications or systems through Application Programming Interfaces (APIs), enabling efficient data exchange and functionality integration.

The creation of visual representations of data through charts, graphs, dashboards, or other graphical elements, facilitating easier understanding, analysis, and interpretation of complex datasets.

The development and implementation of strategies, policies, and measures to safeguard data against unauthorised access, breaches, and other security threats, ensuring the confidentiality and integrity of sensitive information.

The visual representation of the end-to-end experience of users as they interact with a product or service. Journey mapping helps identify touchpoints, emotions, and pain points throughout the user's interaction.

The evaluation of a product or system by testing it with representative users to identify areas of improvement in terms of usability, user interface (UI), and overall user experience.

The identification and analysis of points in a user journey where friction or obstacles may occur, hindering a smooth and seamless user experience. Friction mapping aims to eliminate or reduce these barriers.

Tailoring content, recommendations, or interactions to meet the specific needs, preferences, and behavior of individual users, enhancing user engagement and satisfaction.

The structural design and organisation of information within a digital system or platform, ensuring that users can easily navigate and find the information they need.

A cohesive set of design principles, guidelines, and reusable components that ensures consistency and coherence in the visual and interactive aspects of a digital product or service.

Content creation and organisation in a systematic and meaningful way, improving readability, accessibility, and user understanding. Structured content enhances the overall user experience.

The design and development of digital products or services to ensure they are usable and accessible to people with disabilities, promoting inclusivity and a positive user experience for all.

The incorporation of ethical considerations into the design process to ensure that digital products and experiences prioritise user well-being, privacy, and fairness.

The quick creation of interactive models or prototypes of a digital product or feature, allowing stakeholders and users to provide feedback and test functionality before full implementation.

The systematic process of improving the percentage of website or app visitors who take a desired action, such as making a purchase or submitting a form, through data-driven experimentation and optimisation.

A testing method that involves simultaneously testing multiple variations of different elements on a webpage or app to identify the most effective combination for improving user experience and achieving specific goals.

The process of collecting, documenting, and analysing the needs, expectations, and specifications of stakeholders for a software application. Requirement gathering lays the foundation for the development process.

Defining the boundaries, objectives, deliverables, and constraints of a software development project. Project scoping establishes a clear understanding of the project's scope and objectives.

The process of designing, coding, testing, and debugging software applications. Software development involves translating the specified requirements into functional and efficient programs.

The process of defining, documenting, and detailing the functionalities, endpoints, request and response formats, and authentication mechanisms of an API.

The design and structure of a website framework that allows it to operate multiple websites from a single installation of WordPress, Magento, or any other CMS. Multi-site architecture enables scalability, cost efficiency, and improved security and compliance.

An architectural style in software development where a complex application is broken down into smaller, independent services (microservices) that communicate with each other. Micro-service frameworks enhance flexibility and maintainability.

The incorporation of external software or services into a software application to extend its functionality. Third-party integrations allow leveraging existing solutions to enhance features and capabilities.

The planning, organising, and controlling of tasks and resources to achieve specific project goals. Project management in software development ensures efficient use of resources and timely delivery.

The ongoing activities of supporting, troubleshooting, and addressing issues related to the functionality and performance of a software application after its deployment. Technical support and maintenance aim to ensure continued reliability and effectiveness.

The selection, configuration, and management of servers or cloud services to host and deploy a software application. Hosting and performance considerations focus on optimising the application's speed, responsiveness, and scalability.